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[quote=Guest;23532]Hello

I am having a difficulty retrieving the data that I previously backed up.  When I opened the program this morning, it opened without the previous data.  

I selected "back up data to be restored"  It shows that "2017-07-05mbd is already exist. The file is successfully restored to Aerial Transport.......

But I'm not  able to see the previous data.




Please help.




Thanks.[/quote]

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After you restore the data, did you select the data by using "Company->Select Company" to change the current company to your restored company? If you see a "0" that
normally means the current company is an empty company. You have to select your backup company by selecting "Company->Select Company".

Please follow this video to select company.
http://www.halfpricesoft...check.asp?id=XRs_Xb5gWTQ

If you have further questions, please contact us directly at services@halfpricesoft.com
Small business payroll & tax software solution
http://www.halfpricesoft.com

Posted: 2017-07-12T14:39:21Z

Hello

I am having a difficulty retrieving the data that I previously backed up. When I opened the program this morning, it opened without the previous data.

I selected "back up data to be restored" It shows that "2017-07-05mbd is already exist. The file is successfully restored to Aerial Transport.......

But I'm not able to see the previous data.

Please help.

Thanks.

Posted: 2017-07-11T18:03:27Z

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