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Your steps are correct. When you print check, please also check your printer properties. Is your printer default to LANDSCAPE instead of PORTAIT? Is the paper size correct?

If your printer setup is correct, I would like to suggest remote access support. If you allow us to remotely access your machine, please request livechat at
http://www.halfpricesoft.com/support.asp 

We are glad to assist you as soon as possible.

Thanks,

Casey
Please feel free to contact us directly  if you need assistance
Small Business Payroll & Tax Software Solution
https://www.halfpricesoft.com 
I am using ezCheckPrinting version 6 now. I want to to print 3 checks per page. That is what I did :

1) Opens Settings

2) Click Check Setup

3) On check position I click on three per page, then I click update

then I checked thee payees , and click print and the preview shows only two
instead of three.

I'm doing some wrong ?, do I need to upgrade the software ?

Thanks

JC