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Dear valued customer,

Please uninstall the product and re-install. This should fix your problem. If not, please let us know.

If you have further questions, please contact us directly at services@halfpricesoft.com
Small business payroll & tax software solution
http://www.halfpricesoft.com 
the routing information is only letters.. they should be the symbols but it currently says A = A instead of A = : or whatever the symbols are...