Please view this guide. #4 "MICR line format error" is the most possible reason.

Why the Bank Cannot Scan My Check
https://www.halfpricesof...check_scanning_issue.asp 

Please feel free to contact us if you still have any questions.

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I have a question regarding this software please:

- Just wonder to know why the payees can not deposit their checks thru the smartphone?
- The payees cannot deposit thru ATM?
Please let me know how to resolve these problems or I have to purchase different software?
Thank you so much for your assistance. If you have any questions don't hesitate to call me at (314) 600-6633
Best Regards,
Tuan