hello,


i have bought your ezcheckprinting software, but for some reasons, it is not working.
When i want to save my account/check, it says : error message number of queries values and destination field are not the same.
I do not understand. I put the license key but it seems like it does not register the software.

thank you for your help

This is problem is rare.

- Some computer cannot support special characters. You may see this issue.
- Some Mac machine cannot support some image formats (ie: .png). You may such issue.

Here are my suggestions:

1. Add a new check
- Please add a payee with a simple name. (no special characters in the name, memo or other fields).
- Please make sure you select "Category" field.

Can you save your check this time?

2. If you see error in step 1, click the top menu "Accounts" to add a new account. Please use a simple name for the account. ie: "test". Then add a new check.

Can you save your check in step 2?


3. If you still see this error in step 2, please let us know more about your PC.

- Windows 10, 8.1, 8, 7 or Mac or others?

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When I try to open ezCheckPrinting it sayas it has STOPPED WORKING

Dear customer,

Usually such error is caused by permission issue. Please make sure you log on your machine as administrator or a user with enough permission to run ezCheckPrinting.

If you are the administrator, please try the solution below.

http://www.halfpricesoft...rinting-stop-working.asp 

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