ezCheckPersonal Software: Key Registration Errors and Solutions

ezCheckPersonal software saves customers time and money by printing professional check in house everyday. Once you register the key code, you will not see KEY INPUT window pop up when you start this check writer. And you can print check without TRIAL watermarks on checks.

How to register a license

License issue and solution for Mac

Below are some reasons that you cannot register a license keycode:

Error code	Error description	Solution
4 or 9	Wrong key code	Please view #1, #2, #3 in this guide
6	This key code has already registered on another computer.	1) If you need to switch computer, please follow up this guide to transfer license from the old computer to a new computer 2) If you purchase a new computer, please contact us and purchase an extra license 3) If your computer is crashed, please reset/unregister your license for a new computer.
12, 15, 16 or 17	1)Transaction failed. 2)Or the buyer cancelled the order. 3)Or the buyer switched/updated the order.	If you switched/updated order, our system will send you a new key code. Please contact us if you did not receive it.

#1: Wrong Software or Wrong version *****

ezCheckPersonal version 5.0 was release in Nov. 2020. ezCheckPersonal version 4.0 was release in Feb. 2017 and version 3.0 was released in Dec. 2014. The licenses for different versions are different. You can check your current software name and version by clicking the ezCheckPersonal top menu "help" then "About ezCheckPersonal".

License key message

Solutions

1) If you are running a different software now, please visit our ezCheckPersonal software download page to install the right software.

2) If you purchased the previous version and need to purchase the new license key for the latest version, please contact us for the upgrade purchase link.

3) If you download a wrong version, you can uninstall current version, and download the right version of ezCheckPersonal

about ezCHeckPersonal download

#2: You need to copy and paste the license including dashes ("-") ***

Some mail server may also add extra hidden characters around key code. You can copy the key code to NotePad, then copy it to ezCheckPersonal application to solve this issue.

How to copy and paste
Double-click on the text you want to copy, or highlight it. With the text highlighted, press Ctrl + C to copy. Move your cursor to the appropriate location and press Ctrl + V to paste

#3: You purchase the wrong license or you installed the wrong software **

Please make sure you are using ezCheckPersonal software. You can check the current software name and version by clicking the ezCheckPersonal top menu "help" then "About xxxx".

Please also check the license message to make sure you ordered the right license.
about ezCHeckPersonal download

#4. Some email server may add special characters around key code, even you cannot see it.

- You can open Notepad application, copy the license key from email to the Notepad first. (You can open Notepad by clicking the Start button. In the search box, type Notepad, and then, in the list of results, click Notepad. )
- Then you copy the key code from NotePad to your application to register it.
This process will remove the unseen charaters added to the key code by your email server.

#5: Permission issue

You need to log in your machine as administrator or a user with enough persmission to register the key code. You may also refer to this article:

How to run a program as the administrator

#6: Insufficient Privileges to install license

Such an error may occur when some Windows component is busy.

Solution:
1) power off your computer
2) wait for 60 seconds
3) restart computer
4) Start ezCheckPersonal and try again.

Still need assistance?

Please contact us with more details at services@halfpricesoft.com. (If you can't receive our response in 24 hours, your message may be blocked into JUNK folder by mistake. Please feel free to contact us again. )

1) Software name and version number? (ie: ezCheckPersonal, version 3.0.1)
You can click the software top menu "help" then "About ezXXXXXX" to view it.

2) Your key code?

3) Your computer: Windows 11, 10, 8, 7 or Mac or others?

4) The error code and error description?