I cannot see the pop up window to select an account and a printer when I print QuickBooks checks with the virtual printer.

#1: Your computer hides the popup windows. *******

Solution:
1.1 Restart your computer, and run QuickBooks only. Print one QB check with virtual printer

1.2 If you still see this issue, you can press Alt and Tab keys on your keyboard at the same time to switch between applications.

Or you can check the bottom status bar. You can click the ezCheckPrinting virtual printer icon on status bar to make it visible.
view ezCheckPrinting pop up screen

#2. If you installed ezCheckPrinting and virtual printer on a server, some server settings may cause this issue

Solution:

2.1. Most clients can log in as admin, and reinstall both the latest version of ezCheckPrinting and virtual printer to solve this issue.

2.2. If your server has the higher security settings, you can follow the guide below to install ezCheckPrinting and virtual printer on your local machine, and share database only on server to solve this issue.

How to print QuickBooks checks on blank stock over network - Follow option 2
https://www.halfpricesoft.com/quickbooks-check-printing/print-QuickBooks-check-over-network.asp

#3: Windows updates messed up settings or permissions

Solution: Reinstall virtual printer

3.1 Log in your computer as administrator.

3.2 Uninstall ezCheckPrinting QuickBooks Printer.

Open Programs and Features by clicking the Start button , clicking Control Panel. Select EzCheckPrinting QuickBooks Virutal Printer from program list, and then click Uninstall.

3.3 Remove these two folders

C:\Program Files (x86)\Halfpricesoft\ezCheckPrinting QuickBooks Printer
and
C:\Users\Public\Documents\Halfpricesoft\ezCheckPrintingQBImport

3.4 Download and install ezCheckprinting QuickBooks Virtual Printer again.

https://www.halfpricesoft.com/business_check_software/quickbooks_virtual_printer_download.asp

3.5 Start QuickBooks and print a check again.

Problem 4: Your computer is in tablet mode.

Solution: Turn off the Tablet mode and run your computer in the Desktop mode.

- Click Windows button (at the left bottom corner of your screen), type "Tablet" to view the "Tablet Mode Settings".

- Change the option of "When I sign in" to "Use desktop mode".

Quick solution if you need to write checks now

Follow the guide below to print pre-printed blank checks with ezCheckPrinting, insert them into your printer. Then start QuickBooks and fill in the check data with a real printer. You can conctact us later when you have time.

How to print checks on blank stock - 2-step Guide without virtual printer

Print QuickBooks/Quicken Checks on Blank Stock In One Step

Compatible with QuickBooks/Quicken Online, Desktop Version 2025, 2024, 2023 and previous versions.
Compatible with Windows 11, 10, 8, 7, XP and other versions.
Unlimited accounts and checks wth one flat rate.

Try ezCheckPrinting Virtual Printer free demo today. No obligation. No credit card required.