We provide general customer support for free. However, we will charge fee for special support, such as
Remote access support
Retrieve ezTimeSheet admin password
Help customer create or format a logo
Customer system set up
Customer system problem checking
Format data sheet for importing and exporting.
Application customization
and other services
Service
Fee
15 minutes
$30
30 minutes
$50
1 hour
$90
Customized Progamming
$150/per hour
License Reset Service
If your computer is crashed, we are glad to help you reset the license. We can reset for 5 times free each year. We will charge $5 dollars after that.
