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ezW2 Installation Issues and Solutions

#1: User Permission Issue

If you are not a user with permissions to install software on your computer, please ask your IT for help. Usually you need to have admin permissions to install software.

#2 Installation Interrupted Error

We updated all of our software in Jan 2019 to be compatible with the latest Windows 10 and the latest printer drivers. You may see "Installation Interrupted Error" or other errors if your computer does not have Microsoft .net framework 4.0 installed or cannot run .net framework 4.0 correctly. Here are two options to fix this issue.

  • Option 1: Download the latest .net framework 4.0 from Microsoft site
  • https://www.microsoft.com/en-us/download/details.aspx?id=17851

  • Option 2: Download the special version compiled for XP and 7 computers


    #3 System Permission

    Some machine has higher security settings. You need to save this installation package to the local folder and install software from local folder.

    You can open ezW2 download page, scroll down, follow the installation guide from step 1 to install software from local folder.

    #4 Some Anti-virus and Ant-spy Applications May Block Installation by Mistake

    According to clients' feedback, the following applications may stop our software from downloading or running.

    - Bitdefender - from Romania.
    Our clients said they could edit the setting to allow our software running.
    https://www.bitdefender.com/support/i-can-no-longer-use-an-application-868.html

    - webroot - Our clients said they could edit the settings to allow our software
    https://docs.webroot.com/us/en/home/wsa_pc_userguide/Content/ManagingQuarantine/BlockingOrAllowingFiles.htm

    - Kaspersky - from Russia. If you are still using it, please read this warning news
    https://finance.yahoo.com/news/experts-link-nsa-leaks-shadow-brokers-russia-kaspersky-144840962.html

    - Windows Defender - You can try the following solutions:

    1. Add an exclusion to Windows Defender Antivirus
    https://support.microsoft.com/en-us/help/4028485/windows-10-add-an-exclusion-to-windows-defender-antivirus

    2. Allow a blocked app in Windows Defender Security Center
    https://support.microsoft.com/en-us/help/4046851/windows-10-controlled-folder-access-windows-defender-security-center



    #5 Repair and Remove screen

    If you see the repair and remove screen, that means you already installed the same or newer version on your computer. You need to uninstall ezW2 before you re-install it.



    #6 .net Framework Error

    Windows computers should have .net framework installed by default. You may receive this error if the .net framework is disabled on your computer. You can follow this guide to enable it from the control panel.

    1) Open Control Panel.

    2) In Control Panel, choose Programs and Features

    3) Choose Turn Windows features on or off, and then select the .NET Framework 3.5 (includes .NET 2.0 and 3.0) check box.
    This option requires an Internet connection. You do not need to select the child items for Windows Communication Foundation (WCF) HTTP activation unless you are a developer who requires WCF script and handler mapping functionality.



    #6 Installation Interrupted Error

    We updated all of our softrware in Jan 2019 to be compatible with the latest Windows 10 and the latest printer drivers. You may see "Installation Interrupted Error" or other errors if your computer does not have Microsoft .net framework 4.0 installed or cannot run .net framework 4.0 correctly. Here are two options to fix this issue.

  • Option 1: Download the latest .net framework 4.0 from Microsoft site
  • https://www.microsoft.com/en-us/download/details.aspx?id=17851

  • Option 2: Download the special version compiled for XP and 7 computers


    #7 Cannot run ezW2 after ezW2 is installed with no error

    Please refer to this solution if you can install ezW2 successfully.
    https://www.halfpricesoft.com/w2-software/ezW2-stop-working.asp


    W2 software

    ezW2 software: SSA Approved. Trusted By Thousands for Two Decades.

  • Print and eFile Form W2, W3, 1099-NEC & 1096 in House.
  • Unlimited Company Accounts! Unlimited Forms!
  • Compatible with Windows 11, 10, 8.1, 8, 7, Vista, XP and other Windows computers.

  • Try it free today. No obligation. No credit card required.

            


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  • W2 W3

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  • How to fill out and print Form 1099-nec

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  • How to print 1099-nec forms on red forms

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