1)Transaction failed.
2)Or the buyer cancelled the order.
3)Or the buyer switched/updated the order.
If you switched/updated order, our system will send you a new key code. Please contact us if you did not receive it.
Permission issue
Please scroll down and view #4 solution
Insufficient Privileges to install license
Please scroll down and view #5 solution
#1: You entered the wrong license or you installed the wrong software *****
1.1 The license codes of different version are different. For example: ezW2 2020 key code will not work with 2021 version.
1.2 Please make sure you are using ezW2 software. You can find the current software name and version from key input screen. (Note: ezW2 and ezW2Correction are different software).
1.3 Please also check the license message to make sure you ordered the correct key code
License key message
#2: You need to copy and paste keycode including "-"
Some mail server may also add extra hidden characters around key code. You can copy the key code to NotePad, then copy it to ezCheckPrinting application to solve this issue.
How to copy and paste
Double-click on the text you want to copy, or highlight it. With the text highlighted, press Ctrl + C to copy. Move your cursor to the appropriate location and press Ctrl + V to paste.
#3: Some email server may add special characters around key code, even you cannot see it.
You can open Notepad application, copy the license key from email to the Notepad. (You can open Notepad by clicking the Start button. In the search box, type Notepad, and then, in the list of results, click Notepad. )
Then you copy the key code from NotePad to your application to register it.
This process will remove the unseen charaters added to the key code by your email server.
#4: Permission issue
You need to log in your machine as administrator or a user with enough persmission to register the key code. You may also check this article about how to run a program as the administrator.
#5: Insufficient Privileges to install license
Such an error may occur when some Windows component is busy.
Solution:
1) power off your computer
2) wait for 60 seconds
3) restart computer
4) Start ezW2 and try again.
Still need assistance?
Please contact us with more details at services@halfpricesoft.com. (If you can't receive our response in 24 hours, your message may be blocked into JUNK folder by mistake. Please feel free to contact us again. )
1) Software name and version number? (ie: ezW2 2021, version 9.0.4)
You can click the software top menu "help" then "About ezXXXXX" to view it.
2) Your key code?
3) Your computer: Windows 11, 10, 8, 7 or Mac or others?
4) The error code and error description?
How to purchase/retrieve the license
If you are a new customer or if you are a previous customer (ie: You purchased ezW2 2016 and need the new license for current version), you can purchase license from our site.
If you lost your license (ie: You purchased ezW2 2016 license and cannot find 2016 license):
- Please search your email account for the license key message from "services@halfpricesoft.com".
- If you cannot find the license message from your email account, please contact us to resend it..
ezW2 software: SSA Approved. Trusted By Thousands for Two Decades.
Print and eFile Form W2, W3, 1099-NEC & 1096 in House.
Unlimited Company Accounts! Unlimited Forms!
Compatible with Windows 11, 10, 8.1, 8, 7, Vista, XP and other Windows computers.
Try it free today. No obligation. No credit card required.
Still need assistance?
