Solution: Such issue can be caused by several reasons. The most common one is permission issue. Please make sure you log on your machine as administrator or a user with enough permission to run ezAccounting.
Reason 1: Desktop shortcut is broken
Solution 1: Start ezAccounting from program folder
We noticed some customers could not run ezAccounting because the desktop shortcut was broken. You can also start ezAccounting from program folder
The default program folder is: C:\Program Files (x86)\Halfpricesoft\ezAccounting
You can double click ezAccounting.exe file to run it. (If your system hides extension, you just double click ezAccounting). If it works, you can delete desktop shortcut and follow this article to create a new shortcut on desktop.
Reason 2: ezAccounting is blocked anti-spy application by mistake
According to clients' feedback, the following applications may stop our software from downloading or running.
The default database folder is:
C:\Users\Public\Documents\Halfpricesoft\ezAccounting
3.1 Copy settings.xml to other location as a backup
3.2 Remove settings.xml from this folder.
3.3 Start ezAccounting to generate the default settings file. ezAccounting will start in trial mode and you need to enter the key code again. (You can find the key code in your email account that you used for this order)
Reason 4: Key code issue
Solution: Enter the license key for that version.
- If you have not purchased ezAccounting current version, you can purchase the license from our site. Or you can use the Trial version. The 30-day trial period starts from the first day you install ezAccounting.
- If you installed the wrong version, you can uninstall ezAccounting current version, reinstall the right version.
5.2 Uninstall ezAccounting
Open Programs and Features by clicking the Start button , clicking Control Panel, clicking Programs, and then clicking Programs and Features. Select ezAccounting from program list, and then click Uninstall.
Reason 6: Current user does not have enough permission to run ezAccounting and access data
Solution 6: Give current user permission to run ezAccounting and access data
We suggest full control permission on this folder and all items inside the folder.
The default database folder is:
C:\Users\Public\Documents\Halfpricesoft\ezAccounting
start ezAccounting again. If it does not fix this issue, continue.
From $199
ezAccounting software is the right in house accounting solution for small businesses needing to document and report on incoming and outgoing cash flow including sales, receipts, payments and purchases. It also supports payroll processing and tax form printing.
If you have not installed this software, you can download and try it free with no obligation and no credit card needed.
This accounting software is compatible with Windows 11, 10, 8, 7, Vista and other Windows computers.
ezAccounting makes it easy to track income and cost!
