Guest
  • Guest
  • Guest Topic Starter
2016-09-30T13:49:04Z
when i attempt to open one of my accounts in ezcheck personal software i am recieving a msg that reads
"Failed to change company. error: unrecognized database format
C:\users\public\documents\halfpricesoft\excheckpersonal\personalcheck.mdb"

error msg:
Unrecognized database format 'C:/Users\Public\documents\halfpricesoft\ezcheckpersonal\personalcheck.mdb'.
ezcheck perssonal ::fmmain::102
error msg:
Unrecognized database format 'C:/Users\Public\documents\halfpricesoft\ezcheckpersonal\personalcheck.mdb'.
ezcheck perssonal ::fmmain::103
error msg:
Unrecognized database format 'C:/Users\Public\documents\halfpricesoft\ezcheckpersonal\personalcheck.mdb'.
ezcheck perssonal ::fmmain::loadcheckitem
error msg:
Unrecognized database format 'C:/Users\Public\documents\halfpricesoft\ezcheckpersonal\personalcheck.mdb'.
ezcheck perssonal ::fmmain::fmmain_load

Tried reinstalling software but no change,
not sure how to proceed. all of my recorded checks are in this file. please help

Thank you,

Al
Tammie
2016-10-04T17:19:19Z
Al,

There are two possible reasons can caused this error:

1. The database file is crashed.
If you have backed up the database file before, you can restore the backup file
http://www.halfpricesoft...eck-software-restore.asp 

2. Wrong database file
The database format for different application are different. For example: If you use ezCheckPersonal to open ezCheckPrinting software database, you will see this error.

Thank you.

If you have further questions, please contact us directly at services@halfpricesoft.com
Small business payroll & tax software solution
http://www.halfpricesoft.com