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2017-05-15T13:31:01Z
Hello Support Department,

I have installed both the ezCheckPrinting Software as well as ezCheckPrinting Virtual Printer for QB. I am able to add accounts in ezCheckPrinting Software, but I do not see the virtual printer in either QuickBooks or in Devises and Printers.


I found the application and ran it. It required me to put in the serial number, which I did and got the message that it was successful. So I am not sure why it is not working.


Please help.
Tammie
2017-05-15T18:40:31Z
Dear customer,

Please follow this guide below to reinstall ezCheckPrinting virtual printer. Please be sure you are the admin or a user that has enough permissions to install printer driver. If you have IT in your company, you can ask them to log in as Admin to install printer driver for you.

How to reinstall virtual printer
http://www.halfpricesoft...irtual_printer_error.asp 
If you have further questions, please contact us directly at services@halfpricesoft.com
Small business payroll & tax software solution
http://www.halfpricesoft.com