Dear Support Team

I recently updated my payroll software, I purchased the network version of your payroll software but am unable to view my colleague’s account as expected. I selected the just me option during installation, but it doesn’t seem to be functioning as anticipated.


Could you please advise if I need to uninstall and reinstall the software to resolve this issue? Additionallypayroll software installation. I purchased the network version inform. , what will happen to the data already entered if I proceed with reinstallation?


I appreciate your prompt assistance.

Thank you for using ezPaycheck. There's no need to reinstall the software.

1. Please ensure that both computers are accessing the same database file.

For more information on ezPaycheck data sharing, visit:
https://www.halfpricesof...aycheck_data_sharing.asp 

2. If you still have questions, could you let us know where your shared database is currently stored (e.g., server, Google Drive, or other storage services)? We would be happy to assist you further.

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