Hello,
I did call and leave a message but thought I would email as well. I am
trying to retrieve some of my information from 2015-2017 for tax purposes.
Unfortunately, we had gotten a new computer and that information wasn't
included when we put the old stuff on the new computer. I was hoping there
was a way that you had it backed up and I believe I did get some
information this way before.



Thanks, Paula

Paula,

We are glad to assist you. Please give us more details:

1. Which software are you using now? ezPaycheck, ezW2, or others?

2. If you can access your old computer, please check this default database folder
C:\Users\Public\Documents\Halfpricesoft

for example:

ezPaycheck
C:\Users\Public\Documents\Halfpricesoft\ezPayCheck

ezW2 2016
C:\Users\Public\Documents\Halfpricesoft\ezW2(2016)

3. If you backup your data to the USB, server, cloud, or other location, you can restore data also. You can find the guide from our site

ezPaycheck restore
http://www.halfpricesoft.com/faq.asp#BACKUP 

ezW2 restore
http://www.halfpricesoft..._software_faq.asp#BACKUP 

Thank you.

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