Product Download Purchase Support Deals Online Solution  Cart  Sign In
 

ezPaycheck Payroll Tax Solution FAQs:

  • General Questions
  • Download, Install and Uninstall
  • Purchase, Register, Update & Run ezPaycheck
  • YTD and Start Payroll In Mid-year

  • Quick Start Guide
  • Company Account Setup
  • Employees and PTO

  • Pay Period and Payment Types
  • Tax Calculations and Deductions
  • Paycheck Setup and Printing

  • Network and Multiple-user Version
  • Forms and Reports
  • Database Backup, Restore and Transfer
  • Direct Deposit
  • Import & Export

  • Use EzPaycheck with EzW2, QuickBooks and Other Software

  • Trouble Shooting
  • Video Tutorial
  • More HowTo from Blog and Forum


    Download Now >        Buy Now >    

      General Question about ezPaycheck Payroll Software:

    • Is ezPayCheck for me?
      Trying ezPaycheck Payroll Software is risk-free! We offer a hassle-free, 30-day trial period. It fits for small to mid-size company and offers flexible, easy to use features.

    • Can I start ezPaycheck in mid-year?
      Yes, you can start ezPaycheck any time. If you handled your payroll jobs manually or with other software before,
      - You can enter the previous checks into ezPaycheck payroll system one by one manually. learn more about how to record after the fact paychecks
      - Or you can use the YTD manually input feature to enter the previous summary payroll data quickly. Learn more about YTD feature here..

    • What is my cost of using ezPaycheck payroll software?
      ezPaycheck single user version is $99 per calendar year per installation. It can support unlimited companies, employees, paychecks and tax forms with no extra charge. Learn more here.

    • I do not know much about accounting and computer. Can I use this payroll software?
      Yes. ezPaycheck is very user-friendly and easy-to-use. We intentionally engineered this software for those end-users who are not professional accountants and payroll tax experts.

      ezPaycheck comes with sample database. Once you install this software, you are ready to generate your paycheck for testing purpose. Please feel free to try it.

    • Is Check Printing Legal?
      Yes, printing checks from your own printer is perfectly legal. However, they must be printed on special paper.

    • Do I need special printer toner?
      If you have pre-printed checks with MICR line, you can use any printer. If you need to print checks on blank stock, we suggest MICR (Magnetic Ink Character Recognition) printers and laser printer. Most US banks are using optical check readers today which can scan the checks printed on blank stock with regular office/home laser printers. Many of our customers prefer to use laser printers. However, MICR toner and MICR ink will print checks with the best quality.

      We do not suggest the normal ink-jet printer for blank stock check printing because some ATMs and grocery stores may not be able to scan the checks if they are still using the old scanners.

      You can purchase the laser printer from your local office store and online.

    • Does the trial version have any limitations?
      The trial version or the download version is actually the full version with the only limitation that it will print the Trial images on checks, W2, W3. 940 and 941 forms. It stops working after 30 days unless you activate it. You can activate the program at any time and all your data will stay there.

    • I've reinstalled ezPayCheck and it is telling me that I have no more activations left. How do I activate the program now?
      Simply go to www.halfpricesoft.com and click buy it now button.

    • When I try to install ezPayCheck, it tells me I need to download the Microsoft .Net Framework. How do I do this?
      ezPayCheck runs on the Microsoft .Net Framework, version 2.0. To download and install the framework, you visit Windows Update. The .Net Framework version 2.0 is listed as an available update for your computer. Select to install it. After it is installed you will be able to install and run ezPayCheck.

    • Do I have to start using ezPayCheck at the beginning of the year?
      No, you can start using ezPayCheck Payroll at any time of the year. You just enter Year-to-date (YTD) totals for your employees.

    • Does it print W-2s and W-3s?
      Yes! You can print W-2 form Copy B, c and D on plain paper, complete and ready to use. You can print W-2 copy A and W-3 on pre-printed red-ink forms.

    • Does it print the MICR encoding on checks?
      Yes, ezPayCheck Payroll does print the MICR encoding on checks. You can print MICR bank routing numbers, account numbers, check numbers and bank information on blank check stock using a laser printer.

    • Does ezPayCheck handle pre-tax and after-tax deductions?
      Yes, ezPayCheck Payroll has very flexible deduction set up capabilities that allow it to handle pre-tax and after-tax deduction.


      (Back to TOP)

      Purchase, Register, Update & Run ezPaycheck


    • What is the cost of using ezPaycheck payroll software?
      ezPaycheck is $89 per calendar year per installation. This price already includes all the future update packages for this year's version. (For example: If you purchase ezPaycheck 2012, you will get all update packages for ezPaycheck 2012 for free.) So your total cost for the first year is just $89, with no hidden cost.

      ezPaycheck can support unlimited companies, employees, paychecks and tax forms with no extra charge.

    • Can ezPaycheck support multiple companies? What is the cost?
      Yes, ezPaycheck can support unlimited companies and employees. ezPaycheck is $89 per calendar year per installation. If you will handle multple companies from the same machine, there is no extra charge. However, if you will install ezPaycheck at multiple locations, you should buy multiple-userlicense.

    • How to update ezPaycheck? And the cost?
      You can update ezPaycheck by downloading the latest ezPaycheck installation package and finish the update process by a few clicks. This update is free for current ezpaycheck users.

      For example, you are registered user of ezPaycheck 2012 and you will get all 2012 update package for free. If you are ezPaycheck 2011 user, you need to purchase the new license key.

    • Will updating package delete or overwrite my data from prior years?
      No, updating package will not change existing company information. In fact, ezPayCheck has two separate databases: company database and tax database.

      Company Database saves all your company information such as employee information, your check information and so on. All the information you input will be saved in this database.

      Tax Database saves all the federal and State Tax Tables. ezPayCheck application calculates tax based on these tables.

      Updating Version will update tax database only. So your existing company information is safe.

    • How to start ezPaycheck and register the key code.

    • What permissions I need to run ezPaycheck correctly.

    • If I have question with your software, how can I get assistance?
      • Please feel free to contact us when you need assistance.
      - We offer the free email, live chat, phone and forum support.
      - You can also search for the instant solution by using keywords search, the help button, help menu built in your software.
      - We also offer the remote access support and customized design service. We may charge for such special services.


      (Back to TOP)

      Common Issues:

    • Why my paycheck cannot be read by bank scanner?

    • Why ezPaycheck stopped working suddenly

    • Why ezPaycheck payroll data is missing

    • Why I cannot register ezPaycheck key code

    • I got database errors when I saved a new paycheck. Why?
      You may not have enough permission on local machine.

      To install database correctly, you need to have administrator permission to install ezPaycheck. When you run ezPaycheck, some operations require you have permission to create a new database file on your local machine, such as "New Company".

    • When I run ezPaycheck, the bank account number on my check does not display correctly. Why?
      It is a font problem.
      1) You need to have administrator permission to install ezPaycheck.
      2) After installation, please restart your machine.

    • After I updated ezpaycheck 2012 to 2013 version, I could not find my data.
      ezPaycheck should transfer the data automatically. However, if your machine has higher security settings, you can check this article to transfer it manually. Learn more here

    • When I run ezPaycheck, the bank account number on my check does not display correctly. Why?
      It is a font problem.
      1) You need to have administrator permission to install ezPaycheck.
      2) After installation, please restart your machine.

    • I add a new employee and create a new check. However, I see no state tax deduction. Is it an error?

      • No, it may not be an error. Some states have tax limits.

      For example, your state tax starts from $6000 and you create a check of $3000. If the employee's YTD income is $3000, you will see no state tax. However, if his YTD income is $8000, you will see tax there.

      You can find more tax information from your state tax tables.

    • I added YTD information for an employee and saved it. However, when I created a new check, I could not find my YTD information.

      • The ENDING DATE of the YTD data should be earlier than your first payroll check date. They should not be overlapped.

      For example: If you first payroll check starts from 5/1/2007, then the ENDING DATE of the YTD data should be earlier than 4/30/2007. Otherwise, you may not be able to save your data correctly.

    • Can I add an IRA Deduction and withdraw 3% from each paycheck automatically?

      • Yes. ezPaycheck allows user to add customized deduction or tax. Click here to see the steps to add a customized payroll deduction.

    • Does ezPaycheck support S.D.I.? If not, can I add an S.D.I. Deduction and withdraw it from each paycheck automatically?

      • However, ezPaycheck allows user to add customized deduction or tax. Click here to see the steps to add a customized payroll SDI deduction.

    • My city has local tax. Can ezPaycheck handle it?

      • ezPaycheck allows user to enter local tax in two ways. 1) You can enter local tax manually each time when you generate a new payroll check. 2) ezPaycheck allows user to add customized deduction item. You can add a local tax item by fixed amount or by percent, and withhold it from each paycheck automatically. Please here for detailed instructions on how to handle local tax..

    • I bought a new computer. How can I move ezPaycheck from the old machine to the new one?

      • If you need to move the ezPaycheck to a new computer, you first need to install ezPaycheck on the machine, back up your company database file to a shared folder or a USB disk, and then restore it on the new computer. Please check here for step by step instructions on how to backup and restore database.

    • Why just half of check or image or form or report printed from my printer?

      • The most common reason for this issue is the printer uses the wrong size paper. You should use the Letter size paper when you print the check.And several other settings may also cause this printing problem. Learn more here.


    Download Now >        Buy Now >