ezAccounting Software Installation Issues and Solutions

ezAccounting -> FAQs -> Trouble Shooting

#1: User Permission Issue

If you are not a user with permissions to install software on your computer, please ask your IT for help. Usually you need to have admin permissions to install software.

#2 System Permission

Some machine has higher security settings. You need to save this installation package to the local folder and install software from local folder.

You can open ezAccounting download page, scroll down, follow the installation guide from step 1 to install software from local folder.

#3 .net Framework Error

Windows computers should have .net framework installed by default. You may receive this error if the .net framework is disabled on your computer. You can follow this guide to enable it from the control panel.

1) Open Control Panel.

2) In Control Panel, choose Programs and Features

3) Choose Turn Windows features on or off, and then select the .NET Framework 3.5 (includes .NET 2.0 and 3.0) check box.
This option requires an Internet connection. You do not need to select the child items for Windows Communication Foundation (WCF) HTTP activation unless you are a developer who requires WCF script and handler mapping functionality.

#4 Some Anti-virus and Ant-spy Applications May Block Installation by Mistake

According to clients' feedback, the following applications may stop our software from downloading or running.

- Bitdefender - from Romania.
Our clients said they could edit the setting to allow our software running.
https://www.bitdefender.com/support/i-can-no-longer-use-an-application-868.html

- webroot - Our clients said they could edit the settings to allow our software
https://docs.webroot.com/us/en/home/wsa_pc_userguide/Content/ManagingQuarantine/BlockingOrAllowingFiles.htm

- Kaspersky - from Russia. If you are still using it, please read this warning news
https://finance.yahoo.com/news/experts-link-nsa-leaks-shadow-brokers-russia-kaspersky-144840962.html

- Windows Defender - You can try the following solutions:

1. Add an exclusion to Windows Defender Antivirus
https://support.microsoft.com/en-us/help/4028485/windows-10-add-an-exclusion-to-windows-defender-antivirus

2. Allow a blocked app in Windows Defender Security Center
https://support.microsoft.com/en-us/help/4046851/windows-10-controlled-folder-access-windows-defender-security-center

#5 Repair and Remove screen

If you see the repair and remove screen, that means you already installed the same or newer version on your computer. You need to uninstall ezAccounting before you re-install it.

#6 "Your PC Settings only let you install verified apps from the store" issue

Solution: This issue is caused by a setting on your computer, which restricts third-party apps and software from being installed. You can modify the settings to solve this issue.

Click the "Start" button (at the left bottom corner of your screen)

Click "Settings"

Click "Apps" (or "Apps & Features")

From the "Installing Apps" dropdown list, select the option "All apps from anywhere".

Close the Settings window.

#7 Cannot run ezAccounting after ezAccounting is installed with no error

Please refer to this solution if you can install ezAccounting successfully.
https://www.halfpricesoft.com/accounting/error-accounting-software-stop.asp

From $189

ezAccounting software is the right in house accounting solution for small businesses needing to document and report on incoming and outgoing cash flow including sales, receipts, payments and purchases. It also supports payroll processing and tax form printing.

If you have not installed this software, you can download and try it free with no obligation and no credit card needed.

This accounting software is compatible with Windows 11, 10, 8, 7, Vista and other Windows computers.

ezAccounting makes it easy to track income and cost!

(back to top)