Note: If the IRS has accepted your submission for ACA testing but hasn't updated your TCC status to "P" after two business days, contact IRS at 1-866-937-4130 to expedite the update.
Reason 2: The IRS has recently updated your TCC to "P" status, but the new TCC has not yet been synchronized with their servers.
Solution:
If the IRS recently updated your TCC to "P" status, please allow for two business days for their servers to synchronize before submitting your ACA forms to the IRS.
1) Wait for two business days.
2) Make a minor change on one 1095 form (ie: change "rd" to "road").
IRS will not accept the same XML files they declined before.
3) Generate the new XML files, validate and submit the new XML files to IRS ACA Production site.
Reason 3: You submitted to the IRS ACA Testing site (AATS) by mistake.
Solution:
Ensure that you submit your files to the IRS ACA production site.
If you've just obtained your TCC today, it's wise to hold off on conducting ACA testing immediately. Allow 2 business days for the IRS servers to recognize and synchronize with your new TCC status.
Solution: Try again after 2 business days.
2. You submitted the wrong files.(*****)
For testing, you cannot use your real company data!!!
Solution: follow our guide and submit the correct files for testing.
We have prepared all data for you. You just need to download it from our site and enter your TCC to generate the XML files.