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ACA 1095 IRS submission: SSN and Employee Name Error and Solution

  

Error

Form 1095C 'OtherCompletePersonName' and 'SSN' in 'EmployeeInfoGrp' must match IRS database.

Reason:

IRS cannot find the SSN or employee name in their database.

1. You entered the wrong SSN.
2. You entered the wrong employee name

Solution

1. Find the wrong SSN and employee name.

How to Read IRS Error Description File to Find the 1095 Form

2. Verify the SSN and employee name


3. Contact IRS to verify which forms you need to correct:

- 1095C only
- Or both 1095 & 1094

4. File corrected forms

  • How to Correct 1095C

  • How to Correct both 1095C & 1094C


  • More information

    Common IRS Efile Errors and Solutions



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    Related Links

  • How to prepare, print and e-file Form 1094/1095-C and 1094/1095-B?

  • (Regular submissions, corrections, and replacements for both current and prior years, for both IRS and state agencies)

  • How to import data?

  • Data sharing (for multiple-user version)?

  • How to pass ACA Testing (for new e-filers)?

  • How to validate XML files before submitting to IRS?

  • Steps to take if the ACA form submission is rejected or accepted with errors



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